Privacy Policy

This policy describes how XI Group collects, uses, stores, and protects personal information when you use our platform for FC players, teams, and competitions.

Last updated: May 2026.

We may update this policy from time to time. If we make material changes, we will bring them to your attention in an appropriate way through the service (for example, a notice on the site or an email to your registered address).

Information we collect

We collect information you provide when you create and maintain an account (such as your email address and data needed for authentication), when you complete your player profile (for example username, public profile details, and game-related information you choose to add), and when you use team features (memberships, invitations, availabilities, events, compositions, and related activity generated through the platform). We also receive certain technical information automatically, such as IP address, device and browser type, and server logs, which we use to operate, secure, and troubleshoot the service. For cookies and similar technologies, please refer to our Cookie Policy.

How we use your information

We use personal information to provide and improve XI Group, authenticate users, maintain accounts and profiles, organise teams and competitions, communicate with you about the service (including support responses), detect and prevent abuse or fraud, comply with applicable legal obligations, and analyse usage in aggregate form where appropriate to understand how the product is used. We do not sell your personal information. Where we rely on service providers to host or process data, they are instructed to handle it only for the purposes we define and in line with this policy.

Data retention

We keep personal information for as long as your account is active and as needed to provide the service. If you delete your account or request deletion where applicable, we will delete or anonymise your personal information within a reasonable period, except where we must retain certain data to meet legal obligations, resolve disputes, or enforce our agreements. Technical logs may be kept for a limited period for security and reliability.

Your rights

Depending on your location and applicable law (including, for individuals in the European Economic Area, the GDPR), you may have the right to access, rectify, or erase your personal data, to restrict or object to certain processing, and to request portability of data you provided to us. You may also have the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.